In this post, we provide 4 fixes for exchange activesync policy manager broker issues & popups. Scroll down for list, video guides, and forum research.
A lot of Windows 10 users have been complaining about a pop up that keeps on coming out no matter what they do.
This pop up comes from the Exchange Activesync Policies Broker.
Most Windows users complain that even if they accept the pop-up, the Exchange Activesync Policies Broker keeps popping up even if they don’t use any exchange server.
While it isn’t anything malicious or damaging to your computer, it’s definitely annoying and can disrupt your work if you don’t turn it off right away.
As you can see below- this is a known problem that some CNET users have complained about:
Fortunately, we have come up with some quick fixes. Read on.
What is the Exchange Activesync Policies Broker?
What is the Exchange Activesync Policies Broker, and why does it keep popping up anyway?
To keep it short, Exchange Activesync Policies Broker is a notification that was created by the User Account Control function of Windows 10. It’s supposed to provide extra security for people who would want to access user profiles.
It keeps people from making unauthorized modifications to the system. That’s the reason why Exchange Activesync Policies Broker keeps popping up. It’s keeping unauthorized users from making changes. Basically, the message you see in these notifications would be, “Do you want to allow this app to make changes to your PC?”
How to Fix Issues Related to Exchange Activesync Policies Broker
Whether you press Yes or No, it’s just going to keep on popping up until you disable it. Does it mean that there’s a way to disable it because it’s getting really annoying? Fortunately, there are. Check them out below:
1st Fix: Disable the User Account Control
According to a Microsoft community user, the easiest way to disable the notification is to configure the user profile or account settings in Control Panel. The tip here is to disable the UAC so that the notification doesn’t appear anymore. This can be done in the following steps:
- Enter the Control Panel
- Go to User Accounts and double click on it
- Select Change User Account and Control Settings and double click on it
- Create a password for UAC in the options
- Click the drop-down box on Always Notify to Never Notify
- Click on the Ok button
- Type in your UAC prompt password which you created earlier
Video Guide: How to Turn Off / On or Change UAC (User Account Control) Settings
2nd Fix: Change the UAC Settings
If you don’t want to disable the notifications completely, then Appuals would recommend you just lower the level of security for the UAC Prompt. That way, you won’t see much of the Exchange Activesync Policies Broker notifications. Here are the steps to do that:
- Go to Control Panel
- Click Change User Account Control Settings
- Look at the slider at the left side and see where the blue rectangle is at
- If the blue rectangle is at the top, try sliding it lower so that you will lower the security level
With this method, you won’t have to completely take out the security settings. Rather, you’ll just lower it so that you won’t see the notifications very often.
3rd Fix: Remove OneDrive
Some users have stated that OneDrive is a culprit that causes the popping out of such annoying prompts. UgetFix suggests that you take out OneDrive. This also usually helps solve the problem. Take note, however, that you can’t uninstall OneDrive through the Control Panel. Here’s how you can do that:
- Search for Command Prompt in the search option (or CMD)
- RIght click the Command Prompt icon and click Run as Administrator
- Type taskkill /f /im OneDrive.exe and press enter
- Type %SystemRoot%System32OneDriveSetup.exe /uninstall and press Enter
- If you’re using Windows 10 64-bit, you have to type this instead:
%SystemRoot%SysWOW64OneDriveSetup.exe /uninstall
- Press Enter afterward
By completely uninstalling Onedrive, you can eliminate the annoying Exchange Activesync Policies Broker notifications.
Video Guide: How to Remove OneDrive in Windows 10
4th Fix: Edit Your Registry
The last fix, and the fix that you should use if you’ve tried everything already with nothing working, is to configure the registry.
However, before you attempt to do this, always remember that altering the registry is always risky because you might do something to alter the whole system. That’s why you should follow all the instructions given to the letter.
Here’s a simple solution given by Appuals:
- Press Ctrl + R and type “regedit” in the Run window
- Go to this address:
HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindows NTCurrentVersionUACCOMAutoApprovalList
- From there, you have to look for the {C39FF590-56A6-4253-B66B-4119656D91B4} entry in the REG_DWORD Registry.
- If it’s not present, simply right click on the ComAutoApprovalList folder and choose New > DWORD (32-bit) Value. Use the same name and set it to 1.
- After that, you have to make sure it’s elevated. Simply look for this key:
HKEY_LOCAL_MACHINESOFTWAREClassesCLSID{C39FF590-56A6-4253-B66B-4119656D91B4}Elevation
- If it’s not present, simply right click on the previous entry then choose New > Key. Set its name to Elevation.
- Create a DWORD and name it Enabled then set the value to 1
- Restart your computer.
- Check if the problem has been fixed
- If the problem is not fixed, go back to regedit and delete this key:
HKEY_CURRENT_USERSOFTWAREClassesCLSID{C39FF590-56A6-4253-B66B-4119656D91B4}
Fix, Clean And Repair Windows 10/8/7 Registry
Forum Feedback
To understand better what the Exchange ActiveSync policies broker was and what people thought about it, we went looking through several tech support forums like this one and this one. In general, computers users were interested in Exchange ActiveSync policies broker pop up, Exchange ActiveSync policies broker, and Exchange ActiveSync policies broker message.
A person commented that a pop-up window had started to appear saying, “Exchange ActiveSync policies broker.” It was a great nuisance because it would pop every couple of hours. He was worried because it wanted to change something his computer, and he was afraid that he had gotten infected with malware.
A computer expert explains that Exchange ActiveSync policies broker is responsible for downloading and installing ActiveSync policies. It also allows administrators to make sure that the device is secure when they use Exchange mailboxes.
Another individual says that Exchange ActiveSync policies broker appears when the User Account Control (UAC) has been enabled and that you can turn off the UAC by going to Control Panel > User Account > Change user account settings > Never notify.
- However, he warns that turning the UAC off might make your system vulnerable to attacks, and it could increase your chances of getting infected with malware.
- He doesn’t recommend that you disable it unless it’s causing you a lot of problems.
A forum member mentioned that he disabled the UAC following the instructions provided by another user. However, he wasn’t happy with that solution because it was swapping the problem under a rug and that he expected Microsoft to have a more permanent solution.
Another computer owner also complained that he started to get the pop-up window after a major Windows 10 update and that he thought it would resolve on its own. However, two months later he was still trying to come up with a fix.
An individual also mentioned that the problem might have appeared after he updated the Freemake Video Downloader. He wasn’t sure because he had been using this software for years with no issues.
A computer user reported that he was able to find some information about Exchange ActiveSync policies broker in the disk system.
- He observed that the creation date of the Exchange ActiveSync policies broker program was the same on which he installed Windows 10.
- He was wondering if he could delete these files without compromising his system, and he was waiting to hear from an experienced Microsoft support member.
A person said that he was very frustrated by the lack of answers regarding the Exchange ActiveSync policies broker. He hadn’t installed any new software or updated anything, so he was completely sure that no software conflict could be causing the pop-up window. The user was also wondering if it would be safe to delete the files so that he could get rid of the nuisance.
Another computer owner said that he accepted and installed the Exchange ActiveSync policies broker, and he expected that it would solve the pop-up window.
- However, it still continued to appear, and he was getting extremely frustrated. Fortunately, he found a solution.
- He deleted his OneDrive folders in addition to the scheduled tasks.
- Since then hadn’t seen the pop-up window again.
A person said that the Exchange ActiveSync policies broker issue appeared out of nowhere and that he couldn’t figure out what triggered it.
- So, he thought that it might be related to some automatic update that got installed without his consent and that it was causing software conflict.
- What’s more, he was disappointed by the lack of response from Microsoft, and he concluded that they were unable to fix the problem.
A forum member noted that the issue appeared after he started using Microsoft Edge and that it might be related to him synchronizing his favorites. So, he turned off the sync function, and for the moment, the pop-up window has disappeared.
A computer user also stated that the Exchange ActiveSync policies broker pop kept coming back even though he clicked “No” several times.
- The person shared that the tried to fix the issue by doing a clean boot, which was ineffective.
- He also took the advice of other Microsoft forum users and tried to change the UAC setting, which was a waste of time because the popup window continued to appear randomly.
Another user said that he read through several tech support pages and discovered that a lot of people were having the same problem. He spent hours looking for a solution and finally found out that he had to uninstall the Calendar app.
Conclusion
Hopefully, these fixes will help disable the notifications from your computer. Do take note that you will be shedding off one layer of security if you do this. If you’re the type who’s very particular about malware and malicious attacks, you may want to keep it on. Most people who are afraid of shedding off any form of security from their computer, including the Exchange Activesync Policies Broker, would usually use the 2nd fix as it only lowers security by a slight margin.
However, if you think that you already have enough security on your computer, then you may go ahead and take it out. You can use any of the methods that we have mentioned above. Of course, it’s very important to take note that the last fix, which is the registry edit, should be the last one you should try if all else didn’t work. This is because editing the registry is quite complicated, especially for those who aren’t that knowledgeable when it comes to the technical aspects of a computer.
With the fixes above, you should be able to solve the problem and take away all of the Exchange Activesync Policies Broker notifications.
